Professional Certificate in Innovation through Service Design in Hospitality.

Name: Professional Certificate in Innovation through Service Design in Hospitality.
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The Professional Certificate in Innovation through Service Design in Hospitality is a comprehensive course that focuses on enhancing the learner's ability to create innovative services and customer experiences in the hospitality industry. This course is essential for professionals who want to stay ahead in the rapidly changing hospitality landscape.

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AboutThisCourse

With the increasing demand for personalized and memorable customer experiences, this course provides learners with the necessary skills to meet and exceed customer expectations. The course covers various topics, including service design thinking, customer journey mapping, prototyping, and testing. These skills are crucial for career advancement in the hospitality industry, where innovative service design can lead to increased customer loyalty and revenue. By the end of this course, learners will have a solid understanding of service design principles and how to apply them to the hospitality industry. They will be able to create innovative services that meet customer needs and expectations while driving business growth. This course is an excellent opportunity for hospitality professionals to enhance their skills and advance their careers in this competitive industry.

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CourseDetails

• Service Design Thinking for Hospitality
• Understanding Customer Journeys in Hospitality
• Prototyping and Co-creation in Service Design
• Human-centered Design in Hospitality
• Innovating Hospitality Experiences with Service Design
• Implementing and Measuring Service Design in Hospitality
• Service Design Tools and Techniques
• Digital Service Design for Hospitality
• Designing Sustainable Hospitality Services
• Case Studies: Successful Service Design in Hospitality

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN INNOVATION THROUGH SERVICE DESIGN IN HOSPITALITY.

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London School of International Business (LSIB)

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05 May 2025

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