Postgraduate Certificate in CRM Systems and Business Intelligence

Name: Postgraduate Certificate in CRM Systems and Business Intelligence
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The Postgraduate Certificate in CRM Systems and Business Intelligence is a comprehensive course that equips learners with essential skills for career advancement in today's data-driven business world. This course focuses on Customer Relationship Management (CRM) systems and Business Intelligence (BI) tools, which are critical components of modern business strategy.

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AboutThisCourse

With the increasing demand for data-driven decision-making, there is a high industry need for professionals who can leverage CRM systems and BI tools to drive business growth and success. This course provides learners with practical experience in using CRM systems, data analytics, and visualization tools to extract valuable insights from complex data sets. By completing this course, learners will develop a deep understanding of CRM systems and BI tools, including Salesforce, Microsoft Dynamics 365, Power BI, and Tableau. They will also gain essential skills in data analysis, visualization, and reporting, which are highly sought after by employers in various industries. Overall, this course is an excellent opportunity for professionals looking to advance their careers in CRM systems and Business Intelligence, providing them with the skills and knowledge needed to succeed in today's data-driven business landscape.

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CourseDetails

• CRM Systems: Introduction and Overview
• Customer Relationship Management (CRM) Strategies
• Business Intelligence (BI) Concepts and Tools
• Data Analysis and Decision Making in CRM
• CRM Software and Technologies
• CRM Integration with BI Systems
• Data Management and Warehousing for CRM
• CRM Analytics and Reporting
• CRM Implementation and Project Management
• Ethical and Legal Considerations in CRM and BI

CareerPath

The Postgraduate Certificate in CRM Systems and Business Intelligence prepares students to excel in various in-demand roles in the UK. This section showcases a 3D pie chart highlighting the market trends for CRM Analysts, BI Analysts, CRM Developers, and BI Developers. With the ever-evolving UK job market, CRM and BI professionals are in high demand. This data-driven visual representation showcases the percentage distribution of roles in the industry. CRM Analyst roles take up 30% of the market, while BI Analyst positions account for 40%. CRM Developers and BI Developers represent 20% and 10% of the industry, respectively. Each role in CRM Systems and Business Intelligence requires a specific set of skills, and this course equips students with the necessary expertise to succeed. The course emphasises industry-relevant skills, ensuring that students are well-prepared to contribute to the growth of businesses in the UK. The 3D pie chart has been designed with a transparent background and no additional background colour, ensuring that the focus remains on the data. The chart is also fully responsive, adapting to various screen sizes for optimal viewing. By understanding the job market trends, aspiring professionals can make informed decisions about their career paths in CRM Systems and Business Intelligence.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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POSTGRADUATE CERTIFICATE IN CRM SYSTEMS AND BUSINESS INTELLIGENCE

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London School of International Business (LSIB)

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05 May 2025

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