Professional Certificate in Progressive Service Communication

Name: Professional Certificate in Progressive Service Communication
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The Professional Certificate in Progressive Service Communication is a comprehensive course designed to enhance communication skills in the service industry. This certificate program emphasizes the importance of effective communication in delivering exceptional customer service, a critical factor in any business's success.

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AboutThisCourse

In today's competitive job market, employers highly value employees with strong communication skills. This course equips learners with these essential skills, increasing their employability and career advancement opportunities in the service industry. It covers various topics, including active listening, clear communication, conflict resolution, and emotional intelligence. By the end of this course, learners will have gained a deep understanding of the role of communication in service and will be able to apply these skills in their professional lives. This certification is a testament to their commitment to continuous learning and improvement, making them stand out in the job market.

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CourseDetails

• Unit 1: Introduction to Progressive Service Communication
• Unit 2: Effective Communication Strategies
• Unit 3: Listening and Feedback Techniques
• Unit 4: Building Rapport and Trust
• Unit 5: Cross-cultural Communication in Progressive Services
• Unit 6: Conflict Resolution and Negotiation Skills
• Unit 7: Utilizing Technology for Effective Communication
• Unit 8: Ethics and Professionalism in Progressive Service Communication
• Unit 9: Measuring and Evaluating Communication Success
• Unit 10: Continuous Improvement in Progressive Service Communication

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN PROGRESSIVE SERVICE COMMUNICATION

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London School of International Business (LSIB)

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05 May 2025

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