Graduate Certificate in Retail Banking People Management
-- ViewingNowThe Graduate Certificate in Retail Banking People Management is a comprehensive course that focuses on developing essential skills for managing people in the retail banking industry. This certificate program emphasizes the importance of effective human resource management, leadership, and strategic decision-making in retail banking, making it highly relevant and in demand in the industry.
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โข Strategic Human Resource Management: Understanding the role of HR in retail banking and creating strategies for talent acquisition, management, and development.
โข Employment Law and Compliance: Overview of employment laws and regulations relevant to retail banking, including anti-discrimination, wage and hour, and family leave laws.
โข Performance Management: Techniques for measuring and improving employee performance, including goal-setting, feedback, and coaching.
โข Diversity, Equity, and Inclusion: Best practices for promoting diversity, equity, and inclusion in the retail banking workforce, including unconscious bias training and culturally responsive communication.
โข Training and Development: Designing and implementing effective training programs to develop employee skills and knowledge, with a focus on technology-enabled learning.
โข Change Management: Strategies for managing change in retail banking organizations, including mergers, acquisitions, and technological disruptions.
โข Employee Engagement and Retention: Techniques for engaging and retaining top talent in retail banking, including recognition programs, career development opportunities, and work-life balance initiatives.
โข Compensation and Benefits: Designing and administering competitive compensation and benefits packages for retail banking employees, with a focus on market trends and regulatory compliance.
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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