Graduate Certificate in Ground Operations Project Management

• Ground Operations Management: This unit will cover the fundamental concepts and practices of ground operations management, with a focus on the aviation industry. Students will learn about the key components of ground operations, including resource allocation, scheduling, and safety management.

• Project Management Principles: This unit will provide an overview of project management principles and best practices, including project planning, execution, monitoring, and control. Students will learn how to initiate, plan, execute, monitor, and close projects using industry-standard methodologies and tools.

• Safety and Compliance in Ground Operations: This unit will focus on safety and compliance in ground operations, including regulatory requirements and industry best practices. Students will learn how to develop and implement safety management systems, conduct risk assessments, and ensure compliance with relevant regulations and standards.

• Ground Operations Technology: This unit will explore the role of technology in ground operations, including the use of automation, data analytics, and digital tools to improve efficiency, safety, and compliance. Students will learn about the latest technology trends and their applications in ground operations.

• Stakeholder Management in Ground Operations: This unit will cover stakeholder management in ground operations, including communication, collaboration, and conflict resolution. Students will learn how to identify and engage with key stakeholders, manage expectations, and build effective relationships.

• Ground Handling Operations: This unit will focus on the specifics of ground handling operations, including aircraft marshalling, loading and unloading, baggage handling, and cargo operations. Students will learn about the latest industry practices and regulations for ground handling operations.

• Quality Management in Ground Operations: This unit will cover quality management in ground operations, including the development and implementation of quality management systems, continuous improvement, and performance measurement. Students will learn how to ensure high-quality service delivery and customer satisfaction.

• Ground Operations Strategy and Planning: This unit will focus on strategy and planning in ground operations, including the development of strategic plans, scenario planning, and contingency planning. Students will learn how to align ground operations with business objectives, anticipate future challenges, and make informed decisions.

• Human Factors in Ground Operations: This unit will explore the human factors that impact ground operations, including team