Postgraduate Certificate in Customer Relationship Management Technologies

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The Postgraduate Certificate in Customer Relationship Management (CRM) Technologies is a vital course designed to equip learners with the essential skills needed to excel in the ever-evolving world of CRM. This certificate course emphasizes the importance of CRM technologies in enhancing customer experiences, driving business growth, and improving customer loyalty.

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AboutThisCourse

It covers a range of topics including CRM strategy, data analysis, customer segmentation, and campaign management. With the increasing demand for CRM professionals across various industries, this course provides learners with a competitive edge, preparing them for leadership roles in CRM technology implementation and management. By the end of the course, learners will have gained the necessary skills to design and implement effective CRM strategies, analyze customer data, and leverage CRM technologies to drive business success. This certification is a significant step towards career advancement in CRM technologies, making it an ideal choice for marketing professionals, business analysts, and IT professionals seeking to enhance their skills and knowledge in CRM.

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CourseDetails

• CRM
• Customer Relationship Management Technologies
• Sales Force Automation
• Marketing Automation
• Customer Service and Support Technologies
• CRM Data Analytics
• CRM Strategy and Implementation
• CRM Software Selection and Integration
• Social CRM and Mobile CRM
• CRM Ethics and Privacy

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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POSTGRADUATE CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT TECHNOLOGIES
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London School of International Business (LSIB)
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05 May 2025
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