Postgraduate Certificate in IT Service Performance Management

Name: Postgraduate Certificate in IT Service Performance Management
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The Postgraduate Certificate in IT Service Performance Management is a crucial course for professionals seeking to excel in IT service management. This certificate program focuses on developing essential skills required to manage and improve IT services, ensuring they align with business needs and objectives.

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AboutThisCourse

In today's digital age, there is a high demand for IT service management professionals who can effectively manage and optimize IT services. This course equips learners with the necessary skills to meet this demand, providing a comprehensive understanding of IT service management best practices, performance measurement, and improvement methodologies. By completing this course, learners will gain the ability to analyze and improve IT service performance, manage service level agreements, and utilize key performance indicators to drive continuous service improvement. These skills are highly valued in various industries, providing learners with a competitive edge in their careers and opening up opportunities for career advancement.

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CourseDetails

• IT Service Management Frameworks
• ITIL Foundation and Best Practices
• Service Level Management (SLM)
• Capacity Management for IT Services
• IT Service Continuity and Disaster Recovery
• IT Performance Measurement and Metrics
• IT Financial Management for Service Delivery
• IT Governance and Compliance
• IT Service Improvement Methodologies

CareerPath

The postgraduate certificate in IT Service Performance Management offers a wide range of opportunities in the UK's thriving tech industry. The 3D pie chart highlights the relevance of different roles, including IT Service Desk Manager, IT Operations Manager, IT Infrastructure Manager, IT Security Manager, IT Capacity Manager, and IT Availability Manager. The chart's 3D effect and transparent background emphasize the significance of these roles, encouraging professionals to explore this exciting field.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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POSTGRADUATE CERTIFICATE IN IT SERVICE PERFORMANCE MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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