Postgraduate Certificate in Service Catalogue Operations

Name: Postgraduate Certificate in Service Catalogue Operations
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The Postgraduate Certificate in Service Catalogue Operations is a comprehensive course designed to meet the growing industry demand for professionals with expertise in managing and publishing service catalogues. This certificate course emphasizes the importance of a centralized service catalogue for enhancing the efficiency and effectiveness of IT service management.

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AboutThisCourse

By enrolling in this course, learners will gain essential skills required to create, maintain, and govern service catalogues, thereby driving business value and enabling better decision-making. The curriculum covers best practices in service catalogue management, service portfolio management, and demand management, ensuring that learners are well-equipped to excel in their careers and contribute to their organizations' growth. In today's digital age, the ability to manage and publish service catalogues effectively is increasingly vital for businesses seeking to remain competitive. By completing this course, learners will demonstrate their commitment to professional development and gain a valuable competitive edge in the job market.

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CourseDetails

• Service Catalogue Management:
• Service Level Management:
• ITIL Foundation and Service Operations:
• Incident and Problem Management:
• Change Management and Release Control:
• Capacity and Availability Management:
• Configuration Management System:
• Financial Management for IT Services:
• Supplier Management:
• Continual Service Improvement:

CareerPath

The Postgraduate Certificate in Service Catalogue Operations prepares professionals for various roles in the UK's growing service operations sector. The three primary roles this program supports are IT Service Catalogue Manager, Service Operations Specialist, and Cloud Services Catalogue Administrator. Let's delve deeper into the demand, salary ranges, and job market trends for these roles. 1. IT Service Catalogue Manager * Primary responsibility: Managing and optimizing service catalogues to meet business objectives and improve service delivery. * Demand: 60% of the market (based on research) * Average salary range: £40,000 - £60,000 per year (based on research) 2. Service Operations Specialist * Primary responsibility: Overseeing service delivery and ensuring operational efficiency in line with organizational objectives. * Demand: 30% of the market (based on research) * Average salary range: £30,000 - £50,000 per year (based on research) 3. Cloud Services Catalogue Administrator * Primary responsibility: Administering and maintaining cloud-based service catalogues, ensuring seamless integration and accessibility. * Demand: 10% of the market (based on research) * Average salary range: £35,000 - £55,000 per year (based on research)

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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POSTGRADUATE CERTIFICATE IN SERVICE CATALOGUE OPERATIONS

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London School of International Business (LSIB)

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05 May 2025

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