Postgraduate Certificate in Excel for Customer Service

Name: Postgraduate Certificate in Excel for Customer Service
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The Postgraduate Certificate in Excel for Customer Service is a crucial course designed to enhance your skills in utilizing Excel for effective customer service. This program is increasingly important in today's data-driven world, where the ability to analyze and interpret data is paramount in customer service roles.

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AboutThisCourse

With the rising industry demand for professionals who can leverage Excel for customer service analytics, this certificate course equips learners with essential skills to advance their careers. It offers hands-on training in Excel functions, data visualization, and dashboard creation, enabling you to manage and interpret customer data more efficiently. By the end of this course, you will be able to use Excel to improve customer service delivery, make informed decisions, and drive business growth. This certification will not only boost your resume but also increase your marketability in the competitive customer service industry.

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CourseDetails

• Advanced Excel Functions & Formulas
• Data Analysis & Visualization in Excel
• Excel for Customer Service Reporting & Metrics
• Creating & Managing PivotTables for Customer Data
• Excel Dashboards & Business Intelligence
• Macros & Automation in Excel
• Collaborating & Sharing Excel Workbooks
• Data Import & Export in Excel
• Excel Best Practices for Customer Service Professionals

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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POSTGRADUATE CERTIFICATE IN EXCEL FOR CUSTOMER SERVICE

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London School of International Business (LSIB)

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05 May 2025

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