Undergraduate Certificate in IT Service Level

Name: Undergraduate Certificate in IT Service Level
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The Undergraduate Certificate in IT Service Level is a compact program designed to equip learners with critical skills in IT service management. This course is vital in today's digital age, where businesses rely heavily on technology for operations and customer service.

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AboutThisCourse

The course covers key areas such as ITIL framework, service level agreements, and incident management. This knowledge is highly demanded in various industries, including healthcare, finance, and technology. By the end of the course, learners will be able to manage and improve IT services, ensuring they meet business objectives and customer needs. They will also gain skills in problem-solving, communication, and strategic thinking, which are essential for career advancement in the IT field. In summary, this certificate course is a compact and efficient way to gain essential skills in IT service management, making it an excellent choice for those looking to boost their career in this growing field.

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CourseDetails

• IT Service Management Fundamentals
• Service Level Agreement (SLA) Design and Management
• IT Service Measurement and Metrics
• IT Service Continuity and Disaster Recovery Planning
• ITIL Foundation Certification Exam Preparation
• IT Service Problem and Incident Management
• Change Management in IT Service Delivery
• IT Service Financial Management
• IT Service Portfolio and Catalog Management

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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UNDERGRADUATE CERTIFICATE IN IT SERVICE LEVEL

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London School of International Business (LSIB)

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05 May 2025

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