Postgraduate Certificate in Enhancing Customer Service Digitally

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The Postgraduate Certificate in Enhancing Customer Service Digitally is a vital course designed to equip learners with the latest digital tools and techniques to deliver exceptional customer service. With the rapid growth of digital platforms, there's an increasing industry demand for professionals who can leverage technology to improve customer experiences.

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This certificate course is essential for individuals seeking to advance their careers in customer service, marketing, or business development. It provides learners with a comprehensive understanding of digital customer service strategies, social media management, online reputation management, and data-driven decision making. By the end of the course, learners will be equipped with the skills to design and implement effective digital customer service strategies, manage customer interactions across various digital channels, and analyze customer data to drive business growth. This course is an excellent opportunity for professionals to stay ahead in the competitive digital landscape and deliver exceptional customer service.

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โ€ข Digital Customer Service Fundamentals <br> โ€ข Understanding Customer Journey Mapping <br> โ€ข Implementing Social Media Customer Service <br> โ€ข Chatbot & AI Technologies in Customer Service <br> โ€ข Data Analytics for Customer Service Improvement <br> โ€ข Designing Omnichannel Customer Experiences <br> โ€ข Mobile Customer Service Strategies <br> โ€ข Cloud Contact Center Solutions <br> โ€ข CRM Systems for Enhanced Customer Service <br> โ€ข Best Practices in Digital Customer Service

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
POSTGRADUATE CERTIFICATE IN ENHANCING CUSTOMER SERVICE DIGITALLY
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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