Postgraduate Certificate in IT Problem Management
-- ViewingNowThe Postgraduate Certificate in IT Problem Management is a vital course for IT professionals seeking to enhance their problem-solving skills and advance their careers. This certification focuses on teaching learners how to identify, analyze, and resolve complex IT issues, reducing the impact on business operations.
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โข IT Infrastructure Management
โข ITIL Framework and Problem Management
โข Problem Identification and Categorization
โข Root Cause Analysis and Problem Resolution
โข Change Management and Problem Prevention
โข IT Problem Management Tools and Techniques
โข Communication and Stakeholder Management in IT Problem Management
โข Metrics and Measurements in IT Problem Management
โข Continual Improvement in IT Problem Management
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