Professional Certificate in Email Diplomacy and Negotiations
-- ViewingNowThe Professional Certificate in Email Diplomacy and Negotiations is a crucial course designed to enhance communication skills in the modern workplace. With the increasing reliance on electronic communication, this course teaches learners how to negotiate and communicate effectively via email.
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GBP £ 140
GBP £ 202
Save 44% with our special offer
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• Email Etiquette and Professionalism: learning the proper format, tone, and language to use in professional emails.
• Building Rapport through Email Communication: understanding how to create and maintain positive relationships with colleagues and clients through email.
• Effective Writing for Email: mastering the art of concise and clear writing to ensure messages are easily understood.
• Managing Conflict and Difficult Conversations in Emails: learning how to handle disputes and challenging conversations with diplomacy and tact.
• Negotiation Techniques in Email Communication: discovering how to effectively negotiate and influence others through email.
• Cultural Sensitivity in Email Communication: understanding the importance of cultural awareness and how to adapt email communication to different audiences.
• Email Protocol and Compliance: ensuring all email communication adheres to company policies and legal requirements.
• Managing Email Overload: learning how to prioritize and manage high volumes of email to increase productivity and reduce stress.
• Advanced Email Features and Tools: exploring advanced features and tools to enhance email communication and collaboration.
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