Postgraduate Certificate in Customer-centric Supply Chain Design

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The Postgraduate Certificate in Customer-centric Supply Chain Design is a comprehensive course that emphasizes the importance of customer satisfaction in supply chain operations. In today's highly competitive business environment, there is an increasing industry demand for professionals who can design and manage supply chains that deliver exceptional customer value.

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This course equips learners with essential skills to meet this demand, including supply chain modeling, demand management, and sustainable supply chain practices. By focusing on customer-centricity, this course prepares learners to create supply chains that are agile, responsive, and efficient. The course content is designed to provide practical insights and tools that can be directly applied in the workplace. Learners will gain a deep understanding of the latest trends and best practices in supply chain management, enabling them to drive innovation and improve business performance. With a customer-centric approach, learners will be able to advance their careers in various industries, including manufacturing, logistics, retail, and healthcare. This course is an excellent opportunity for professionals seeking to enhance their skills, knowledge, and expertise in supply chain management, and stay ahead in the evolving business landscape.

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โ€ข Postgraduate Introduction to Customer-centric Supply Chain Design
โ€ข Understanding Customer Experience and its Role in Supply Chain Design
โ€ข Strategic Supply Chain Planning and Alignment with Customer Needs
โ€ข Designing Customer-centric Distribution and Fulfillment Networks
โ€ข Leveraging Technology and Data for Customer-centric Supply Chain Visibility
โ€ข Implementing Sustainable and Agile Supply Chain Practices
โ€ข Collaborating with Customers and Suppliers for Co-creation of Value
โ€ข Managing Supply Chain Risks and Disruptions for Enhanced Customer Satisfaction
โ€ข Capstone Project: Designing a Customer-centric Supply Chain for a Real-world Business

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POSTGRADUATE CERTIFICATE IN CUSTOMER-CENTRIC SUPPLY CHAIN DESIGN
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London School of International Business (LSIB)
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05 May 2025
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