Postgraduate Certificate in Enterprise IT Service Operation
-- ViewingNowThe Postgraduate Certificate in Enterprise IT Service Operation is a comprehensive course that focuses on the practices and principles necessary for managing IT services in a business environment. This certification equips learners with essential skills in IT service operation, including incident management, problem management, and IT service continuity.
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โข IT Service Operation
โข Service Support and Service Delivery
โข Event Management
โข Incident Management
โข Problem Management
โข Access Management
โข Service Desk Functions
โข ITIL Continual Service Improvement
โข ITIL Service Lifecycle
โข ITIL Best Practices
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