Graduate Certificate in Office Secretary Basics
-- ViewingNowThe Graduate Certificate in Office Secretary Basics is a concise program designed to equip learners with essential office administration skills. In today's fast-paced business environment, the demand for competent office secretaries is consistently high.
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โข Graduate Certificate in Office Secretary Basics
โข Office Management: Including scheduling, meeting coordination, and office budgeting
โข Business Correspondence: Writing professional emails, memos, and letters
โข Office Technology: Microsoft Office Suite, Google Workspace, and office equipment operation
โข Office Procedures: Record keeping, filing, and administrative procedures
โข Workplace Communication: Interpersonal and group communication skills
โข Time Management: Prioritizing tasks, setting goals, and meeting deadlines
โข Customer Service: Handling customer inquiries, complaints, and feedback
โข Office Etiquette: Professional behavior, dress code, and workplace norms
โข Human Resources: Understanding HR policies, benefits, and employment laws
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