Undergraduate Certificate in IT Business Service Management
-- ViewingNowThe Undergraduate Certificate in IT Business Service Management is a compact, industry-relevant course designed to equip learners with essential skills for managing IT services in a business context. With the increasing demand for IT professionals who can bridge the gap between technology and business, this certificate course is more important than ever.
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โข IT Business Service Management Introduction
โข Service Level Management
โข ITIL Foundation and IT Service Management
โข Incident Management and Problem Resolution
โข Change Management and Configuration Control
โข Capacity Management and Performance
โข IT Asset Management and License Compliance
โข IT Project Management Fundamentals
โข IT Security Management and Risk
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