Postgraduate Certificate in Admin Assistants' Emotional Intelligence.
-- ViewingNowThe Postgraduate Certificate in Admin Assistants' Emotional Intelligence is a comprehensive course designed to equip learners with essential skills for career advancement. This program emphasizes the development of emotional intelligence, a critical trait for success in administrative roles.
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โข Understanding Emotional Intelligence (EI): Definitions, Models, and Importance
โข Assessing Emotional Intelligence: Self-Assessment Tools and Techniques
โข Developing Emotional Self-Awareness: Recognizing and Managing Your Emotions
โข Improving Emotional Self-Management: Building Resilience and Overcoming Emotional Reactions
โข Building Strong Relationships: Effective Communication and Conflict Resolution Skills
โข Enhancing Social Awareness: Empathy, Perspective-Taking, and Organizational Awareness
โข Developing Social Skills: Influence, Leadership, and Teamwork
โข Applying Emotional Intelligence in the Workplace: Case Studies and Practical Applications
โข Cultivating Emotionally Intelligent Teams: Building and Leading High-Performing Teams
โข Measuring and Evaluating Emotional Intelligence Development: Feedback, Metrics, and Continuous Improvement
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