Undergraduate Certificate in Managing Airline Operational Performance
-- ViewingNowThe Undergraduate Certificate in Managing Airline Operational Performance is a crucial course for individuals seeking expertise in airline operations. This program meets the industry's rising demand for professionals who can effectively manage and improve airline performance.
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โข Airline Operations Management: This unit will cover the fundamental concepts and practices of airline operations management, including strategy development, resource allocation, and performance monitoring.
โข Airline Safety Management: This unit will focus on safety management in the airline industry, including risk assessment, incident investigation, and safety promotion.
โข Air Traffic Control and Airport Operations: This unit will cover the role of air traffic control and airport operations in managing airline operational performance, including communication, navigation, and surveillance systems.
โข Airline Fleet Management: This unit will examine the management of airline fleets, including acquisition, maintenance, and disposal of aircraft.
โข Airline Crew Resource Management: This unit will explore the principles of crew resource management in the airline industry, including communication, decision-making, and leadership.
โข Airline Revenue Management: This unit will cover revenue management in the airline industry, including pricing, inventory control, and demand forecasting.
โข Airline Customer Service Management: This unit will focus on customer service management in the airline industry, including customer relationship management, service quality, and complaint handling.
โข Airline Performance Metrics: This unit will examine the key performance metrics used to evaluate airline operational performance, including on-time performance, operational reliability, and cost efficiency.
โข Airline Operations and Sustainability: This unit will explore the role of sustainability in airline operations, including environmental management, social responsibility, and ethical considerations.
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