Undergraduate Certificate in IT Process Modeling
-- ViewingNowThe Undergraduate Certificate in IT Process Modeling is a vital course that equips learners with essential skills in process modeling, a critical aspect of IT service management. This certification course is increasingly important in the industry, as it teaches students how to analyze, design, and model IT systems using industry-standard tools and methodologies.
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โข IT Process Modeling Fundamentals
โข Introduction to ITSM (IT Service Management)
โข ITIL (Information Technology Infrastructure Library) Foundation
โข Process Mapping and Modeling Techniques
โข Designing IT Processes with ITIL
โข Implementing IT Process Models using BPMN (Business Process Model and Notation)
โข IT Process Improvement and Optimization
โข IT Process Automation and Tools
โข IT Process Measurement and Metrics
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