Postgraduate Certificate in Night Audit in Hotels
-- ViewingNowThe Postgraduate Certificate in Night Audit in Hotels is a specialized course designed to provide learners with the essential skills required for career advancement in the hospitality industry. This course focuses on training students to manage and oversee night audit operations in hotels, resorts, and other hospitality establishments.
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GBP £ 140
GBP £ 202
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โข Financial Management in Night Audit: Understanding financial reports, cash handling, and revenue management.
โข Guest Relations and Service: Handling guest inquiries, complaints, and special requests during the night audit process.
โข Hotel Operations and Maintenance: Overseeing hotel maintenance, security, and emergency procedures during the night audit shift.
โข Data Analysis and Reporting: Analyzing hotel performance data, generating reports, and identifying trends for management review.
โข Legal and Compliance: Ensuring compliance with hotel policies, laws, and regulations during the night audit process.
โข Information Technology and Systems: Utilizing hotel management systems, point-of-sale systems, and other technology for night audit functions.
โข Team Management and Leadership: Leading and managing the night audit team, providing training and coaching, and handling employee issues.
โข Risk Management: Identifying and mitigating risks during the night audit shift, such as fraud, theft, and liability issues.
โข Quality Assurance and Continuous Improvement: Monitoring and improving the night audit process, ensuring quality service and guest satisfaction.
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