Postgraduate Certificate in Dealing with Patient Anger
-- ViewingNowThe Postgraduate Certificate in Dealing with Patient Anger is a vital course designed to address the growing need for healthcare professionals to manage patient anger effectively. This certification focuses on enhancing communication skills, conflict resolution, and emotional intelligence, enabling learners to handle difficult situations professionally.
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GBP £ 140
GBP £ 202
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โข Understanding Patient Anger: Causes and Consequences
โข Effective Communication Strategies in Anger Management
โข De-escalation Techniques for Aggressive Behavior
โข Empathy and Emotional Intelligence in Healthcare Settings
โข Legal and Ethical Considerations in Managing Patient Anger
โข Patient-Centered Approach to Anger Management
โข Conflict Resolution Skills for Healthcare Professionals
โข Developing Resilience and Coping Strategies for Dealing with Patient Anger
โข Post-Crisis Intervention and Follow-Up
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