Graduate Certificate in Secretarial General Office Duties
-- ViewingNowThe Graduate Certificate in Secretarial & General Office Duties is a compact, industry-focused program designed for career advancement. This course emphasizes the critical skills necessary for success in administrative roles, including managing information flow, communication, organizational abilities, and technical proficiency.
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โข Graduate Certificate in Secretarial & General Office Duties
โข Business Communication: Developing effective written and verbal communication skills for the workplace
โข Office Administration: Managing office operations, including scheduling, record-keeping, and equipment management
โข Office Technology: Utilizing office software, such as Microsoft Office Suite, for word processing, spreadsheets, and presentations
โข Office Procedures: Implementing and maintaining standard office procedures, including filing and organization systems
โข Human Resources: Understanding HR functions, such as recruitment, hiring, and employment law
โข Project Management: Managing small-scale projects, including planning, organizing, and controlling resources
โข Customer Service: Providing excellent customer service, both in-person and over the phone
โข Time Management: Effectively managing time and prioritizing tasks for maximum productivity
โข Event Planning: Planning and coordinating office events, such as meetings, conferences, and workshops
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