Professional Certificate in Total Quality Management and Operations Strategy
-- ViewingNowThe Professional Certificate in Total Quality Management and Operations Strategy is a comprehensive course designed to empower learners with essential skills for optimizing organizational performance. This program highlights the importance of quality management, continuous improvement, and supply chain innovation, making it highly relevant in today's competitive business landscape.
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โข Introduction to Total Quality Management (TQM) & Operations Strategy
โข History and Evolution of TQM & Quality Tools
โข TQM Principles and Implementation
โข Continuous Improvement Methodologies (e.g., Six Sigma, Lean)
โข Statistical Process Control & Data Analysis
โข Change Management & Employee Engagement in TQM
โข Metrics & Measurements in TQM (KPIs, Balanced Scorecard)
โข Supplier Relationship Management & Supply Chain Quality Improvement
โข Customer Focus in TQM & Voice of the Customer Analysis
โข Process Design, Optimization, & Reengineering
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