Undergraduate Certificate in CRM through Lifecycle Marketing

Name: Undergraduate Certificate in CRM through Lifecycle Marketing
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The Undergraduate Certificate in CRM through Lifecycle Marketing is a comprehensive course that equips learners with essential skills for career advancement in Customer Relationship Management (CRM). This certificate program emphasizes the importance of CRM in today's business landscape, where building and maintaining strong customer relationships is crucial for success.

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Kursdetails

• Introduction to CRM & Lifecycle Marketing
• Customer Segmentation and Targeting
• CRM Strategy and Planning
• Implementing CRM Systems and Technology
• Data-Driven Marketing & Analytics
• Customer Engagement and Retention
• Multi-Channel Campaign Management
• Personalization and Customer Experience
• CRM Metrics and Performance Measurement
• Ethics and Privacy in CRM

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