Postgraduate Certificate in Microsoft Outlook for Support Professionals

Name: Postgraduate Certificate in Microsoft Outlook for Support Professionals
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The Postgraduate Certificate in Microsoft Outlook for Support Professionals is a comprehensive course designed to enhance the skills of support professionals in using Microsoft Outlook effectively. This course highlights the importance of Outlook as a powerful tool in communication, collaboration, and organization in the workplace.

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About this course

With the increasing demand for support professionals who can efficiently manage email communication, schedule appointments, share contacts, and collaborate with teams using Outlook, this course is essential for career advancement. This certificate course equips learners with the necessary skills to leverage the full potential of Outlook, including calendar management, task management, rules and alerts, and custom views. By completing this course, learners will be able to demonstrate proficiency in using Outlook, leading to increased productivity, better time management, and improved communication in the workplace.

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Course Details

• Microsoft Outlook Fundamentals: An introductory unit covering the basics of Microsoft Outlook, including the interface, navigation, and customization options.
• Email Management: This unit focuses on managing emails in Outlook, including creating and sending emails, organizing the inbox, and using rules and alerts.
• Calendar & Scheduling: A unit dedicated to creating and managing calendar events, scheduling appointments and meetings, and sharing availability with others.
• Contacts & Distribution Lists: In this unit, learners will explore how to create and manage contact lists, as well as how to create and use distribution lists for mass communication.
• Tasks & Task Management: This unit covers how to create and manage tasks, set reminders, and prioritize work in Outlook.
• Collaboration & Sharing: A unit focused on how to collaborate and share information with others using Outlook, including sharing calendars, contacts, and documents.
• Security & Privacy: This unit covers best practices for maintaining security and privacy in Outlook, including setting up multi-factor authentication, managing permissions, and using encryption.
• Customization & Integration: The final unit explores how to customize Outlook to fit specific needs, as well as how to integrate Outlook with other Microsoft applications and services.

Career Path

This Google Charts 3D Pie chart visually represents relevant statistics for the Postgraduate Certificate in Microsoft Outlook for Support Professionals, such as skill demand in the UK. The chart focuses on four essential skills, displaying the percentage of each skill in demand among support professionals. The chart's transparent background and responsive design ensure that it fits seamlessly into any webpage while providing valuable insights for users. In the Postgraduate Certificate in Microsoft Outlook for Support Professionals, students can expect to gain an intermediate understanding of Microsoft Outlook (55% demand) and advanced skills in the application (30% demand). Alongside these technical skills, customer service abilities are also valuable (10% demand), as well as technical troubleshooting expertise (5% demand). This chart highlights the necessity of these skills for support professionals, emphasizing the importance of a comprehensive education in Microsoft Outlook and related support functions. Explore the chart and discover how these skills stack up against each other, providing a clearer picture of the UK job market and the necessary abilities for success in the support industry. The 3D effect adds depth and visual interest to the chart, making it even more engaging for users.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

POSTGRADUATE CERTIFICATE IN MICROSOFT OUTLOOK FOR SUPPORT PROFESSIONALS

is awarded to

Learner Name

who has completed a programme at

London School of International Business (LSIB)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.