Postgraduate Certificate in Microsoft Outlook for Support Professionals
-- ViewingNowThe Postgraduate Certificate in Microsoft Outlook for Support Professionals is a comprehensive course designed to enhance the skills of support professionals in using Microsoft Outlook effectively. This course highlights the importance of Outlook as a powerful tool in communication, collaboration, and organization in the workplace.
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⢠Microsoft Outlook Fundamentals: An introductory unit covering the basics of Microsoft Outlook, including the interface, navigation, and customization options.
⢠Email Management: This unit focuses on managing emails in Outlook, including creating and sending emails, organizing the inbox, and using rules and alerts.
⢠Calendar & Scheduling: A unit dedicated to creating and managing calendar events, scheduling appointments and meetings, and sharing availability with others.
⢠Contacts & Distribution Lists: In this unit, learners will explore how to create and manage contact lists, as well as how to create and use distribution lists for mass communication.
⢠Tasks & Task Management: This unit covers how to create and manage tasks, set reminders, and prioritize work in Outlook.
⢠Collaboration & Sharing: A unit focused on how to collaborate and share information with others using Outlook, including sharing calendars, contacts, and documents.
⢠Security & Privacy: This unit covers best practices for maintaining security and privacy in Outlook, including setting up multi-factor authentication, managing permissions, and using encryption.
⢠Customization & Integration: The final unit explores how to customize Outlook to fit specific needs, as well as how to integrate Outlook with other Microsoft applications and services.
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