Undergraduate Certificate in CIMA Sage Customer Management

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The Undergraduate Certificate in CIMA Sage Customer Management is a comprehensive course that equips learners with essential skills for career advancement in customer relationship management. This course is significant due to the increasing industry demand for professionals who can effectively manage customer relationships, drive sales, and improve customer satisfaction.

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About this course

The course covers a range of topics, including customer service strategies, sales management, and CRM software implementation. Learners will gain hands-on experience with Sage CRM, a leading customer relationship management software used by businesses worldwide. Upon completion of this course, learners will have a solid understanding of customer management principles and best practices, as well as the technical skills necessary to implement and manage a CRM system. This certificate course is an excellent opportunity for those looking to advance their careers in sales, marketing, or customer service or for small business owners seeking to improve their customer management processes.

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Course Details

• Customer Relationship Management (CRM) Fundamentals
• Sage CRM Software Overview
• Customer Data Management and Analytics
• Sales and Marketing Automation with Sage CRM
• Customer Service and Support in Sage CRM
• Project Management and Collaboration in Sage CRM
• Sage CRM Customization and Integration
• Best Practices in CIMA Sage Customer Management
• Implementing and Managing Sage CRM
• Strategic Planning with Sage CRM

Career Path

The undergraduate certificate in CIMA Sage Customer Management equips students with essential skills for various roles in the UK job market, including Sales Representative, Customer Service Specialist, Account Manager, and Marketing Coordinator. This 3D pie chart represents the job market trends for these roles, highlighting the percentage of opportunities available for each position. Sales Representative roles account for 55% of the job market, followed by Customer Service Specialist roles at 20%. Account Manager roles make up 15% of the opportunities, while Marketing Coordinator positions are at 10%. These statistics demonstrate the strong demand for professionals with a solid understanding of customer management in the UK, making this certificate an attractive choice for those seeking career growth in this field.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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UNDERGRADUATE CERTIFICATE IN CIMA SAGE CUSTOMER MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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