Undergraduate Certificate in CIMA Sage Customer Management

Name: Undergraduate Certificate in CIMA Sage Customer Management
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The Undergraduate Certificate in CIMA Sage Customer Management is a comprehensive course that equips learners with essential skills for career advancement in customer relationship management. This course is significant due to the increasing industry demand for professionals who can effectively manage customer relationships, drive sales, and improve customer satisfaction.

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AboutThisCourse

The course covers a range of topics, including customer service strategies, sales management, and CRM software implementation. Learners will gain hands-on experience with Sage CRM, a leading customer relationship management software used by businesses worldwide. Upon completion of this course, learners will have a solid understanding of customer management principles and best practices, as well as the technical skills necessary to implement and manage a CRM system. This certificate course is an excellent opportunity for those looking to advance their careers in sales, marketing, or customer service or for small business owners seeking to improve their customer management processes.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• Sage CRM Software Overview
• Customer Data Management and Analytics
• Sales and Marketing Automation with Sage CRM
• Customer Service and Support in Sage CRM
• Project Management and Collaboration in Sage CRM
• Sage CRM Customization and Integration
• Best Practices in CIMA Sage Customer Management
• Implementing and Managing Sage CRM
• Strategic Planning with Sage CRM

CareerPath

The undergraduate certificate in CIMA Sage Customer Management equips students with essential skills for various roles in the UK job market, including Sales Representative, Customer Service Specialist, Account Manager, and Marketing Coordinator. This 3D pie chart represents the job market trends for these roles, highlighting the percentage of opportunities available for each position. Sales Representative roles account for 55% of the job market, followed by Customer Service Specialist roles at 20%. Account Manager roles make up 15% of the opportunities, while Marketing Coordinator positions are at 10%. These statistics demonstrate the strong demand for professionals with a solid understanding of customer management in the UK, making this certificate an attractive choice for those seeking career growth in this field.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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UNDERGRADUATE CERTIFICATE IN CIMA SAGE CUSTOMER MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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