Graduate Certificate in IT Infrastructure Library.
-- viewing nowThe Graduate Certificate in IT Infrastructure Library (ITIL) is a vital course for IT professionals seeking to enhance their infrastructure management skills. This program covers ITIL best practices, helping learners understand how to deliver IT services efficiently and effectively.
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Course Details
• ITIL Foundation (mandatory)
• ITIL Service Transition (including topics such as change management, release management, and knowledge management)
• ITIL Service Operation (including topics such as incident management, problem management, and event management)
• ITIL Service Design (including topics such as service level management, capacity management, and availability management)
• ITIL Continual Service Improvement (including topics such as CSI principles, metrics and measurement, and service reporting)
• ITIL Security Management (including topics such as information security management systems, risk management, and access management)
• ITIL Strategic Planning for IT Services (including topics such as IT strategy, IT governance, and IT financial management)
• ITIL Service Catalog Management (including topics such as service portfolio management, service catalog, and service level management)
• ITIL Supplier Management (including topics such as supplier selection, supplier relationship management, and contract management)
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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