Postgraduate Certificate in Service Communication and Sales
-- viewing nowThe Postgraduate Certificate in Service Communication and Sales is a comprehensive course designed to enhance the skills of professionals in the service industry. This program emphasizes the importance of effective communication and sales techniques, which are critical for career advancement in this field.
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Course Details
• Service Communication Fundamentals <br> • Building Customer Rapport <br> • Active Listening and Questioning Techniques <br> • Effective Sales Communication Strategies <br> • Overcoming Objections and Closing Techniques <br> • Understanding Customer Needs and Wants <br> • Cross-cultural Communication in Services <br> • Persuasion and Influence in Sales <br> • Service Communication Ethics and Professionalism <br> • Measuring and Improving Service Communication and Sales Performance
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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