Professional Certificate in IT Service Definition Management
-- ViewingNowThe Professional Certificate in IT Service Definition Management is a comprehensive course designed to equip learners with the essential skills needed to thrive in the ever-evolving IT industry. This certificate course emphasizes the importance of defining and managing IT services, aligning them with business objectives, and ensuring they meet organizational needs and expectations.
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โข IT Service Definition
โข Service Catalog Management
โข Service Level Management
โข ITIL Best Practices
โข Service Design Principles
โข Defining IT Services
โข Service Improvement Planning
โข Communication and Stakeholder Management
โข IT Service Measurement and Metrics
โข Service Transition Planning
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