Professional Certificate in IT Service Definition Management

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The Professional Certificate in IT Service Definition Management is a comprehensive course designed to equip learners with the essential skills needed to thrive in the ever-evolving IT industry. This certificate course emphasizes the importance of defining and managing IT services, aligning them with business objectives, and ensuring they meet organizational needs and expectations.

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AboutThisCourse

In today's digital age, there is an increasing demand for IT professionals who can effectively define and manage IT services. This course is designed to meet that demand by providing learners with a solid understanding of best practices in IT service definition, including service level management, capacity management, and availability management. By completing this course, learners will gain the skills and knowledge needed to advance their careers in IT service management, including the ability to effectively communicate with stakeholders, manage service level agreements, and optimize IT service delivery. With a Professional Certificate in IT Service Definition Management, learners will be well-positioned to succeed in a variety of IT roles, including IT service manager, IT project manager, and IT consultant.

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CourseDetails

• IT Service Definition
• Service Catalog Management
• Service Level Management
• ITIL Best Practices
• Service Design Principles
• Defining IT Services
• Service Improvement Planning
• Communication and Stakeholder Management
• IT Service Measurement and Metrics
• Service Transition Planning

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN IT SERVICE DEFINITION MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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