Undergraduate Certificate in Service Oriented IT Operations
-- ViewingNowThe Undergraduate Certificate in Service Oriented IT Operations is a vital course that bridges the gap between IT fundamentals and advanced service management. This certificate course meets the industry's rising demand for professionals who can effectively manage IT services, ensuring seamless business operations and continuity.
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โข Introduction to Service Oriented IT Operations
โข IT Infrastructure Management
โข Service Level Management and Agreements
โข IT Service Design and Implementation
โข IT Service Transition and Deployment
โข IT Service Continuity and Availability Management
โข IT Security Management in Service Operations
โข IT Capacity and Performance Management
โข IT Service Desk and Incident Management
โข IT Operations Analytics and Monitoring
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