Undergraduate Certificate in Service Oriented IT Operations
-- ViewingNowThe Undergraduate Certificate in Service Oriented IT Operations is a vital course that bridges the gap between IT fundamentals and advanced service management. This certificate course meets the industry's rising demand for professionals who can effectively manage IT services, ensuring seamless business operations and continuity.
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⢠Introduction to Service Oriented IT Operations
⢠IT Infrastructure Management
⢠Service Level Management and Agreements
⢠IT Service Design and Implementation
⢠IT Service Transition and Deployment
⢠IT Service Continuity and Availability Management
⢠IT Security Management in Service Operations
⢠IT Capacity and Performance Management
⢠IT Service Desk and Incident Management
⢠IT Operations Analytics and Monitoring
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