Postgraduate Certificate in Consumer Perception and Customer Retention
-- ViewingNowThe Postgraduate Certificate in Consumer Perception and Customer Retention is a comprehensive course that focuses on enhancing the learner's understanding of consumer behavior and customer retention strategies. This course is vital in today's business landscape, where customer retention is a key driver of profitability and growth.
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โข Understanding Consumer Perception: An Introduction
โข Customer Segmentation and Targeting
โข Perception Theories and Models
โข Factors Influencing Consumer Perception
โข Measuring Consumer Perception
โข Customer Retention Strategies
โข Customer Lifetime Value (CLV) and Profitability
โข Building Customer Relationships and Loyalty
โข Customer Engagement and Experience Management
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