Undergraduate Certificate in Hotel Customer Management
-- ViewingNowThe Undergraduate Certificate in Hotel Customer Management is a comprehensive course designed to prepare learners for success in the hospitality industry. This program emphasizes the importance of customer service, a critical aspect of hotel management.
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โข Hotel Customer Service Fundamentals โข
โข Front Office Management and Operations โข
โข Hotel Sales and Marketing โข
โข Guest Relations Management โข
โข Hospitality Law and Ethics โข
โข Conflict Resolution and Problem Solving for Hotel Customers โข
โข Hotel Revenue Management and Pricing Strategies โข
โข Customer Experience Management in Hospitality โข
โข Utilizing Technology for Hotel Customer Relationship Management โข
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