Undergraduate Certificate in Hotel Customer Management

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The Undergraduate Certificate in Hotel Customer Management is a comprehensive course designed to prepare learners for success in the hospitality industry. This program emphasizes the importance of customer service, a critical aspect of hotel management.

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With a focus on practical skills and industry-relevant knowledge, learners will gain a solid understanding of customer service strategies, communication techniques, and problem-solving skills. In today's competitive job market, this certificate sets learners apart by providing them with the tools they need to excel in customer-facing roles. The program is in high demand, as hotels and resorts seek qualified professionals who can deliver exceptional customer experiences. By completing this certificate, learners will be well-prepared to advance their careers in hotel customer management and related fields.

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โ€ข Hotel Customer Service Fundamentals โ€ข
โ€ข Front Office Management and Operations โ€ข
โ€ข Hotel Sales and Marketing โ€ข
โ€ข Guest Relations Management โ€ข
โ€ข Hospitality Law and Ethics โ€ข
โ€ข Conflict Resolution and Problem Solving for Hotel Customers โ€ข
โ€ข Hotel Revenue Management and Pricing Strategies โ€ข
โ€ข Customer Experience Management in Hospitality โ€ข
โ€ข Utilizing Technology for Hotel Customer Relationship Management โ€ข

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
UNDERGRADUATE CERTIFICATE IN HOTEL CUSTOMER MANAGEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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