Undergraduate Certificate in Customer Relationship Management Online
-- ViewingNowThe Undergraduate Certificate in Customer Relationship Management Online certificate course is a powerful tool for learners seeking to advance their careers in CRM. This industry-demanded program focuses on building essential skills in customer relationship strategy, data-driven decision making, and technology application.
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โข Introduction to Customer Relationship Management (CRM)
โข CRM Strategy and Planning
โข Customer Segmentation and Targeting
โข Customer Relationship Building and Engagement
โข CRM Technologies and Software
โข Sales Force Automation and CRM
โข CRM Analytics and Metrics
โข Social CRM and Digital Marketing
โข Mobile CRM and Customer Experience
โข CRM Ethics and Data Security
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