Undergraduate Certificate in Customer Relationship Management Online

Name: Undergraduate Certificate in Customer Relationship Management Online
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The Undergraduate Certificate in Customer Relationship Management Online certificate course is a powerful tool for learners seeking to advance their careers in CRM. This industry-demanded program focuses on building essential skills in customer relationship strategy, data-driven decision making, and technology application.

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AboutThisCourse

By understanding customer needs and behavior, learners can drive business success and growth. The course is designed for flexibility, allowing students to balance their studies with work and personal commitments. With a certificate from a reputable institution, learners can demonstrate their expertise and commitment to potential employers, leading to new opportunities and career advancement.

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CourseDetails

• Introduction to Customer Relationship Management (CRM)
• CRM Strategy and Planning
• Customer Segmentation and Targeting
• Customer Relationship Building and Engagement
• CRM Technologies and Software
• Sales Force Automation and CRM
• CRM Analytics and Metrics
• Social CRM and Digital Marketing
• Mobile CRM and Customer Experience
• CRM Ethics and Data Security

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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UNDERGRADUATE CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT ONLINE

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London School of International Business (LSIB)

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05 May 2025

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