Undergraduate Certificate in Digital CRM Techniques
-- ViewingNowThe Undergraduate Certificate in Digital CRM Techniques is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving CRM industry. This certificate program emphasizes the importance of digital CRM techniques in enhancing customer relationships, driving business growth, and improving customer satisfaction.
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โข Digital CRM Fundamentals
โข CRM Software and Tools
โข Understanding Customer Segmentation
โข Personalization and Automation in Digital CRM
โข Data Analytics for Customer Insights
โข Digital Marketing Channels and CRM Integration
โข Mobile CRM and Social Media Strategies
โข Digital CRM Ethics and Compliance
โข Digital CRM Capstone Project
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