Undergraduate Certificate in Digital CRM Techniques

Name: Undergraduate Certificate in Digital CRM Techniques
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The Undergraduate Certificate in Digital CRM Techniques is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving CRM industry. This certificate program emphasizes the importance of digital CRM techniques in enhancing customer relationships, driving business growth, and improving customer satisfaction.

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AboutThisCourse

With a focus on industry demand, this course covers the latest CRM technologies, strategies, and best practices, providing learners with a strong foundation in digital CRM techniques. The curriculum includes topics such as customer segmentation, data analysis, marketing automation, and customer journey mapping, among others. By completing this certificate course, learners will gain practical experience in using CRM software and tools, analyzing customer data, and developing effective CRM strategies. These skills are highly valued by employers and can lead to career advancement opportunities in a variety of industries, including marketing, sales, customer service, and operations.

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CourseDetails

• Digital CRM Fundamentals
• CRM Software and Tools
• Understanding Customer Segmentation
• Personalization and Automation in Digital CRM
• Data Analytics for Customer Insights
• Digital Marketing Channels and CRM Integration
• Mobile CRM and Social Media Strategies
• Digital CRM Ethics and Compliance
• Digital CRM Capstone Project

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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UNDERGRADUATE CERTIFICATE IN DIGITAL CRM TECHNIQUES

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London School of International Business (LSIB)

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05 May 2025

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