Postgraduate Certificate in Service Design Transitions
-- ViewingNowThe Postgraduate Certificate in Service Design Transitions is a comprehensive course that focuses on the strategic design and implementation of services to enhance customer experiences and improve organizational efficiency. This course is vital in today's service-oriented economy, where businesses prioritize customer satisfaction and experience to gain a competitive edge.
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โข User-Centered Research Methods
โข Service Design Thinking and Theory
โข Prototyping and Iterative Design
โข Service Blueprinting and Mapping
โข Designing for Service Experience
โข Transitioning to Digital Services
โข Co-creation and Collaboration in Service Design
โข Measuring and Evaluating Service Design
โข Service Design Leadership and Strategy
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