Postgraduate Certificate in Service Design Transitions

Name: Postgraduate Certificate in Service Design Transitions
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The Postgraduate Certificate in Service Design Transitions is a comprehensive course that focuses on the strategic design and implementation of services to enhance customer experiences and improve organizational efficiency. This course is vital in today's service-oriented economy, where businesses prioritize customer satisfaction and experience to gain a competitive edge.

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AboutThisCourse

This certificate course addresses the growing industry demand for professionals with a deep understanding of service design principles and methodologies. By enrolling in this course, learners will acquire essential skills in service innovation, co-creation, digital transformation, and customer journey mapping, enhancing their career advancement opportunities in various industries. Throughout the course, learners will engage in practical exercises, case studies, and group projects, providing them with hands-on experience and a solid portfolio to showcase their skills to potential employers. By the end of the course, learners will be equipped with the knowledge and skills necessary to lead successful service design projects and contribute to organizational growth and success.

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CourseDetails

• User-Centered Research Methods
• Service Design Thinking and Theory
• Prototyping and Iterative Design
• Service Blueprinting and Mapping
• Designing for Service Experience
• Transitioning to Digital Services
• Co-creation and Collaboration in Service Design
• Measuring and Evaluating Service Design
• Service Design Leadership and Strategy

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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POSTGRADUATE CERTIFICATE IN SERVICE DESIGN TRANSITIONS

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London School of International Business (LSIB)

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05 May 2025

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