Graduate Certificate in Communication Styles in Service
-- ViewingNowThe Graduate Certificate in Communication Styles in Service is a comprehensive course designed to enhance your interpersonal and professional communication skills. This program emphasizes the significance of effective communication in the service industry, where clear and positive interactions can lead to increased customer satisfaction and loyalty.
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โข Understanding Communication Styles
โข Effective Communication in Service
โข Listening and Non-Verbal Communication
โข Conflict Resolution and Communication
โข Cross-Cultural Communication in Service
โข Assertiveness and Communication
โข Communication Ethics in Service
โข Communication Technologies and Service Delivery
โข Adapting Communication Styles for Customer Needs
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