Graduate Certificate in Communication Styles in Service
-- ViewingNowThe Graduate Certificate in Communication Styles in Service is a comprehensive course designed to enhance your interpersonal and professional communication skills. This program emphasizes the significance of effective communication in the service industry, where clear and positive interactions can lead to increased customer satisfaction and loyalty.
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⢠Understanding Communication Styles
⢠Effective Communication in Service
⢠Listening and Non-Verbal Communication
⢠Conflict Resolution and Communication
⢠Cross-Cultural Communication in Service
⢠Assertiveness and Communication
⢠Communication Ethics in Service
⢠Communication Technologies and Service Delivery
⢠Adapting Communication Styles for Customer Needs
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