Postgraduate Certificate in IS Service Delivery
-- ViewingNowThe Postgraduate Certificate in IS Service Delivery is a vital course designed to equip learners with essential skills for managing and delivering IT services. This certificate program is crucial in today's digital age, where organizations rely heavily on technology for their operations.
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โข IT Service Management Fundamentals
โข ITIL Framework and Best Practices
โข Service Delivery and Support Processes
โข Incident, Problem, and Change Management
โข Service Level Management and Agreements
โข Capacity and Availability Management
โข IT Service Continuity and Disaster Recovery
โข IT Financial Management and Cost Control
โข IT Governance and Compliance
โข Continual Service Improvement in IS Service Delivery
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