Postgraduate Certificate in Service Innovation Strategy
-- ViewingNowThe Postgraduate Certificate in Service Innovation Strategy is a comprehensive course designed to empower professionals with the skills necessary to drive service innovation and strategic decision-making in their organizations. This certificate course focuses on the development of essential skills such as service design thinking, business model innovation, and customer experience management, all of which are in high demand in today's service-driven economy.
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โข Service Innovation
โข Strategic Design Thinking
โข Customer Experience Management
โข Service Blueprinting and Design
โข Innovation and Technology Management
โข Service Prototyping and Co-creation
โข Service Operations and Delivery
โข Service Analytics and Metrics
โข Business Model Innovation for Services
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