Postgraduate Certificate in Service Innovation Strategy
-- ViewingNowThe Postgraduate Certificate in Service Innovation Strategy is a comprehensive course designed to empower professionals with the skills necessary to drive service innovation and strategic decision-making in their organizations. This certificate course focuses on the development of essential skills such as service design thinking, business model innovation, and customer experience management, all of which are in high demand in today's service-driven economy.
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⢠Service Innovation
⢠Strategic Design Thinking
⢠Customer Experience Management
⢠Service Blueprinting and Design
⢠Innovation and Technology Management
⢠Service Prototyping and Co-creation
⢠Service Operations and Delivery
⢠Service Analytics and Metrics
⢠Business Model Innovation for Services
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