Undergraduate Certificate in Customer Relationship Management
-- ViewingNowThe Undergraduate Certificate in Customer Relationship Management is a vital course designed to equip learners with the essential skills needed to excel in CRM. This certificate course highlights the importance of customer relationship management in today's business world, where building and maintaining strong customer relationships is crucial for success.
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⢠CRM Fundamentals
⢠Understanding Customer Segmentation
⢠Customer Lifecycle Management
⢠Implementing CRM Strategies
⢠CRM Software and Tools
⢠Data Analysis for Customer Insights
⢠Personalization and Customer Experience
⢠Sales and Marketing Alignment
⢠Measuring CRM Success
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